How do I update my account information?

Updating Your Excent Capital Account Information

To ensure the security and accuracy of your account, please follow these steps to update your information:

  • Initiate the Request: Send an email to from your registered email address.
  • Specify the Change(s): Clearly and concisely state the exact information you'd like to update. This could include:
    • Name
    • Address
    • Phone number
    • Other relevant details
  • Important Note: For security reasons, we cannot change your registered email address. If you need to use a new email, please consider creating a separate account.
  • Verification: We require the email to be sent form your registered account. Our support team will guide you through this process if necessary.

Viewing Your Personal Information

Once your account is verified, you can view and confirm your personal information directly on the Excent Capital trading platform:

  • Access Settings: Click the "Settings" icon, typically located in the lower-left corner of the platform interface.
  • Profile Section: Navigate to the "Profile" section to find your personal details.

We're Here to Help!

If you have any questions or need further assistance with updating your account information, please don't hesitate to contact our friendly customer support team They're available to guide you through the process and ensure your information is always up-to-date.

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